GoFrench
Adapt, Sell, Support..
....repeat
Your one stop shop to the French e-market - it's French as a service !
France has one of the largest and fastest growing (+16% yoy) e-markets in Europe with e-shoppers reaching out to cross-border buying for 20% of their transactions.
But only 39% of the French speak English – why not target 100% of them ?
GoFrench's one-stop offer enables merchants from any country to trade on the French market through their own brand, using their own voice.
We work in the name of your business and you fulfil orders: adapt your communiccation, Sell locally, Support your customers
ADAPT
Your website
Contextual clues and local culture are needed to sound credible and generate sales with SEO friendly texts, respecting your tone of voice.
Your communication
Your buying funnel is loaded with transactional emails which need to be in French: order confirmation, follow-up, asking for a review...
Your legal terms
Are your terms & conditions in line with French regulations? VAT registered? GDPR compliant?
SELL
Get customers
I can work closely with your agency to help build a French campaign, refining keywords, negatives, SQRs and adcopies on a regular basis
Get there
Offer local delivery expectations, reverse logistics, national return option or a local buffer stock.
Get paid
Are you offering the right currency and payment options? Is your pricing placed within the existing market?
SUPPORT
Your customers
Either through your existing chat system, by email or phone, prospects and customers will want to be in touch with questions, before or after the sale.
Your reviews
Reassuring buyers, pushing SEO, talking to customers and adjusting the offer.
Your follow-up
Publishing French content on a regular basis in your social medias or newsletters is staying top of mind and turning customers to ambassadors.
As you may have understood, my aim is to blend into your existing workflow.
I will be working with your internal staff, your PPC agency, your referral network and, of course, your French speaking customers.
Everything you need to set up a successful e-commerce in France has been thought through and can be adapted precisely to your business, your site, your voice: it's "French-as-a-Service"!
With over 20 years of experience, mostly working in B2B internet businesses, I am happy to offer a full catalog of services to you.
Since 1999, I have helped set up French affiliates for Swedish, American and British companies and developed a local media for expat information, in English.
Since 2015, I have been localising e-commerce sites for the French market.
You will enjoy working in a cost efficient and flexible way to generate additional sales
.